ph568 Privacy Policy — Your Data, Protected

ph568 ("ph568," "we," "us," or "our") operates the online casino and sports betting platform accessible at ph568.vip. ph568 acts as the Data Controller for the personal data of players and website visitors, as defined under the Republic of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173, as amended) and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC).

ph568 operates under valid PAGCOR (Philippine Amusement and Gaming Corporation) authorization. As a PAGCOR-regulated operator, ph568 is subject to specific data collection and reporting obligations that exist alongside, and do not diminish, our obligations under the Data Privacy Act.

This Privacy Policy applies to all personal data collected by ph568 through the ph568.vip website, the ph568 mobile-optimized platform, the account registration and KYC process, payment transactions, customer support interactions, and any other channel through which ph568 interacts with players or prospective players.

ph568 collects the following categories of personal data, depending on your level of interaction with the platform:

2.1 Registration & Identity Data

• Full legal name as it appears on your Philippine government-issued ID
• Date of birth (required to verify 21+ age eligibility)
• Gender
• Philippine mobile number
• Email address
• Registered home or billing address
• Username and encrypted password credentials

2.2 KYC / Identity Verification Data

• Copy of a Philippine government-issued photo ID (PhilSys National ID, passport, driver's license, UMID, SSS card, or other PAGCOR-accepted ID types)
• Selfie or live photo for facial verification where required
• Proof of address documentation (utility bill, bank statement, or similar), where requested
• Source of funds documentation where required by AMLA compliance procedures

2.3 Financial & Transaction Data

• GCash account number or Maya account details used for deposits and withdrawals
• BPI, BDO, Metrobank, UnionBank, or other Philippine bank account details where used
• Deposit and withdrawal transaction history, amounts, and timestamps
• Wallet balance history

2.4 Gaming Activity Data

• Bet history, game session logs, wagering amounts, win/loss records
• Bonus and promotion redemption history
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status)

2.5 Technical & Usage Data

• IP address and approximate geolocation data derived from IP
• Device type, operating system, browser type and version
• Login timestamps, session duration, and platform navigation data
• Cookie identifiers and similar tracking technology data (see Section 7)

2.6 Communications Data

• Content of support chat conversations, email correspondence, and complaint records
• Survey responses and voluntary feedback submissions
• Marketing communication preferences and opt-in/opt-out records

ph568 collects personal data through the following means:

• Directly from you: During account registration, the KYC identity verification process, deposit and withdrawal requests, customer support interactions, surveys, and when you voluntarily provide information through any ph568 platform channel.
• Automatically through the platform: Technical data including IP addresses, device information, session logs, and cookie data is collected automatically when you visit ph568.vip or use the ph568 platform. See Section 7 for details on cookies and tracking.
• From third-party payment processors: ph568 receives transaction confirmation data from GCash, Maya, and other payment partners when you initiate deposits or withdrawals. Payment processors do not share your full payment credentials with ph568.
• From identity verification service providers: Where ph568 uses a third-party KYC provider to assist with document verification or facial recognition checks, that provider may share verification results and associated data with ph568 under a regulated data processing agreement.
• From fraud prevention and security services: ph568 uses third-party fraud detection tools that may analyse technical data to identify suspicious account activity or access patterns.

Under the Data Privacy Act of 2012 (RA 10173), ph568 processes personal data on the following legal grounds:

Where processing is based on your consent — primarily for marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Withdrawing marketing consent does not affect your ability to use ph568 or the processing of data necessary for your account.

ph568 uses your personal data for the following specific purposes:

• Account creation and authentication: To create and manage your ph568 player account, verify your identity at login, and ensure only you can access your account.
• Age and eligibility verification: To confirm that you are 21 years of age or older, as required by PAGCOR regulations governing online gambling in the Philippines.
• KYC compliance: To complete the Know Your Customer identity verification process required by PAGCOR and the Anti-Money Laundering Council (AMLC) before processing withdrawals or when triggered by transaction thresholds.
• Payment processing: To facilitate GCash, Maya, and bank deposits and withdrawals to and from your ph568 wallet, and to maintain accurate transaction records.
• Regulatory reporting: To fulfil ph568's mandatory reporting obligations to PAGCOR and the AMLC, which may include transaction reports and suspicious activity reports as required by Philippine law.
• Platform operation and improvement: To personalise your ph568 experience, improve platform performance, resolve technical issues, and develop new features based on aggregated usage data.
• Responsible gaming: To monitor gaming patterns, apply responsible gaming tools you have set (deposit limits, session limits, etc.), and identify players who may need responsible gaming support.
• Fraud and security: To detect and prevent unauthorised account access, fraudulent transactions, bonus abuse, and other security threats to the ph568 platform and its players.
• Customer support: To respond to your enquiries, resolve disputes, process complaints, and maintain records of support interactions.
• Marketing (consent-based): Where you have opted in, to send you promotional offers, bonus notifications, and ph568 news via email or SMS. You may opt out at any time.

ph568 does not sell, rent, or trade your personal data. ph568 shares personal data only in the following limited and controlled circumstances:

• Payment service providers: GCash (Mynt/Globe Fintech), Maya (Voyager Innovations), BPI, BDO, Metrobank, and other Philippine payment providers receive the minimum data necessary to process your deposit or withdrawal transaction. All payment partners are subject to their own regulatory obligations and privacy policies.
• KYC and identity verification providers: Where ph568 uses a third-party identity verification service to assist with document review or biometric checks, relevant identity data is shared under a formal data processing agreement that restricts the provider to processing only for the purpose of KYC verification.
• Game technology providers: ph568's third-party game providers (slot providers, live casino operators, sports data providers) receive session identifiers and wagering data necessary to deliver the game experience. These providers are bound by contractual data protection obligations and do not receive your full identity or payment data.
• Fraud detection and security services: Technical data including IP addresses and device identifiers may be processed by ph568's fraud detection partners for the purpose of identifying suspicious activity and protecting the platform.
• Regulatory and law enforcement authorities: ph568 will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities where required by law, court order, or regulatory directive. ph568 will notify you of such disclosures where legally permitted to do so.
• Professional advisors: ph568's legal counsel, auditors, and other professional advisors may receive access to personal data on a strictly need-to-know basis for the purpose of providing professional services, under binding confidentiality obligations.

ph568 uses cookies and similar tracking technologies on the ph568.vip website and platform. A cookie is a small text file placed on your device that allows ph568 to recognise your browser or device across sessions. ph568 uses the following categories of cookies:

• Strictly Necessary Cookies: These cookies are essential for the ph568 platform to function. They maintain your login session, protect against cross-site request forgery, and enable core platform features. They cannot be disabled without breaking the platform. No consent is required for strictly necessary cookies.
• Performance & Analytics Cookies: These cookies collect anonymised or aggregated data about how players use the ph568 platform — which pages are visited most, how long sessions last, and where technical errors occur — to help ph568 improve platform performance. ph568 uses first-party analytics tools for this purpose.
• Functional Cookies: These cookies remember your platform preferences, such as language settings and display options, to personalise your ph568 experience between sessions.
• Security Cookies: ph568 uses cookies to support fraud detection and account security monitoring, including identifying unusual login patterns or device changes.

ph568 does not use third-party advertising cookies or sell cookie-derived data to advertising networks. You can manage or delete cookies through your browser settings. Note that disabling certain cookies may impair your ability to use some ph568 platform features.

ph568 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following retention principles apply:

• Active account data: Personal data associated with an active ph568 account is retained for the duration of the account relationship.
• Closed account data: Following account closure — whether voluntary or by ph568 — ph568 retains account records, KYC documents, and transaction history for a minimum of five (5) years from the date of closure. This retention period is required by PAGCOR regulations and the Anti-Money Laundering Act.
• Financial and transaction records: Deposit, withdrawal, and gaming transaction records are retained for a minimum of five (5) years in compliance with AMLA reporting requirements.
• Support and correspondence records: Customer support interaction records are retained for three (3) years following the resolution of the relevant interaction, to support dispute resolution and regulatory enquiries.
• Marketing data: Marketing preference records and consent logs are retained for the period of the relevant marketing relationship plus three (3) years.

Data retained for legal or regulatory compliance purposes is stored with restricted access and is not used for any commercial purpose beyond the mandatory retention requirement.

As a data subject under the Republic of the Philippines' Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by ph568:

To exercise any of the above rights, please contact ph568's Data Protection Officer at [email protected] with the subject line "Data Rights Request." ph568 will verify your identity before processing any data rights request and will respond within the period prescribed by NPC regulations.

ph568 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• Encryption: AES-256 encryption for data at rest; TLS 1.2+ for all data in transit between your device and ph568 servers.
• Access controls: Strict role-based access controls limit internal access to personal data on a need-to-know basis. All ph568 staff with data access are subject to confidentiality obligations.
• Two-factor authentication: ph568 offers and encourages two-factor authentication (2FA) for all player accounts to protect against unauthorised login.
• Security monitoring: ph568's platform is subject to continuous security monitoring for unusual access patterns, attempted breaches, and suspicious activity.
• Penetration testing: ph568 commissions regular independent security assessments of its platform infrastructure.
• Data breach response: ph568 maintains an incident response procedure. In the event of a data breach that poses a risk to your rights, ph568 will notify the NPC and affected players in accordance with RA 10173 notification requirements.

ph568 is an online gambling platform available exclusively to persons who are 21 years of age or older, in accordance with PAGCOR regulations and Philippine gambling law. ph568 does not knowingly collect personal data from any person under 21 years of age.

If ph568 discovers or has reasonable grounds to believe that a registered account belongs to a person under 21 years of age, ph568 will immediately suspend that account, notify PAGCOR as required by regulatory obligations, and take steps to delete the personal data of the underage individual from active systems, subject to any overriding legal retention requirements.

If you are a parent or guardian and believe that a person under 21 in your care has registered on ph568, please contact ph568 support immediately at [email protected] so that the matter can be addressed promptly.

ph568 sends marketing communications — including promotional offers, bonus notifications, and platform news — only to players who have expressly opted in to receive them during account registration or through their account settings. Marketing communications are sent via email and/or SMS to your registered contact details.

You may opt out of ph568 marketing communications at any time by:

• Clicking the "unsubscribe" link included in any ph568 marketing email
• Updating your communication preferences in your ph568 account settings
• Contacting ph568 support at [email protected] with an opt-out request

Opting out of marketing communications does not affect the processing of transactional communications necessary for your account — such as deposit confirmations, withdrawal notifications, KYC status updates, and account security alerts. These transactional messages will continue to be sent regardless of your marketing preference settings.

ph568 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, updates to Philippine privacy law or NPC guidelines, changes in PAGCOR regulatory requirements, or improvements to the ph568 platform that affect how data is processed.

When material changes are made to this Privacy Policy, ph568 will notify registered players by email at the address on file and/or by displaying a prominent notice on the ph568.vip website. The updated Effective Date at the top of this document will reflect the date the revised policy takes effect.

Your continued use of the ph568 platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. We encourage you to review this policy periodically. If you have questions about any update, please contact our Data Protection Officer before continuing to use ph568.

ph568 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with RA 10173 and this Privacy Policy. If you have any privacy-related questions, requests, or concerns, you may contact ph568's DPO through the following channels:

• Email (DPO & Privacy Enquiries): [email protected] — please use the subject line "Privacy Policy Enquiry" or "Data Rights Request"
• Live Chat: Available 24/7 on ph568.vip — average response time 3–5 minutes
• Languages: Our DPO team handles enquiries in both English and Tagalog

For complaints or concerns that ph568 has not resolved to your satisfaction, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the statutory body responsible for enforcement of RA 10173.

ph568 — ph568.vip — PAGCOR Regulated — Philippines Data Privacy Act Compliant — Serving Filipino Players Nationwide